FAQs About Interlibrary Loan Service and the ILLIAD System

 



Questions? Contact ILL staff.

Location: Musselman Library 103E
Office hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.
Phone 717-337-6893


How do I get a username and password to use ILLiad?

First-time ILLiad users must complete a one-time-only registration. When you register, you will be asked to select a username and password (these are not assigned by the library).

Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file.


What if I forget my password?

In the event that you forget your password, please contact the Interlibrary Loan Office at 337-6893 or 337-7005, or email illform@gettysburg.edu. We can then reset your password allowing you access to ILLiad. Please change your password once you log on to ILLiad.


How do I access ILLiad from off campus?

You must log into the library's proxy server in order to use ILLiad (and the library's subscription databases or fulltext journal subscriptions) from off campus. Once the proxy server authenticates you as a valid user, you will be able to use ILLiad just as if you were on campus. Instructions are available - please let us know if you have problems!


Who can use ILL?

  • Gettysburg College faculty, students, and staff who hold a valid Gettysburg College ID card are eligible for ILL service.
  • All non-Gettysburg College users, including those with library-issued community borrower cards, should contact their local public library, workplace library, or other appropriate institution for Interlibrary Loan service.


What can I borrow using ILL?

  • Patrons may borrow books, technical reports, materials on microform, and many other types of materials.
  • If items owned by Musselman Library are currently checked out, you may request another copy via ILL. (You may also place a hold or recall on the item by using MUSCAT.)
  • Journal articles may be requested and need not be returned - the photocopy is yours to keep.
  • Please note that dissertations, genealogy materials, and music scores are often difficult to borrow. Videos/DVDs are almost never lent.

How quickly will my request be filled?

The average delivery time is 3-6 business days (some items come more quickly; some take longer). Start research early for best results!


How will I know when my request comes in?

  • Patrons will be notified by email when books, microforms or other nonphotocopy items are ready for pickup at the Circulation Desk.
  • You will be required to sign a slip indicating you picked up the item.
  • All loans should be picked up and returned at the Circulation Desk.

  • If journal articles are received in hard copy (photocopy), they will be sent to campus mailboxes.

  • ILLiad allows us to deliver many journal articles to you via the Internet - you don't have to come to the library or wait for campus mail delivery. Expect electronic articles to be available on your virtual desktop a few days sooner than a paper photocopy would arrive on your real desktop. We can deliver electronically as long as the lending library sends the article to us electronically (this is becoming increasingly common).

    You need the Adobe Acrobat Reader installed on your computer in order to pick up electronic articles.

    When there is an electronic delivery waiting for you, you will receive an email notification from ILLiad. To pick up electronic articles, logon to ILLiad. On the main menu, choose View/Download Electronic Articles. You will see a list of all items that you have waiting to view or download. Articles posted to the server will remain accessible by the requester for 30 days from the date of posting.


How long may I keep ILL materials?

  • The loan period for books, microforms and other non-photocopy items is determined by the lending institution and is usually about 4 weeks.
  • Lending institutions reserve the right to recall items for their patrons.
  • Interlibrary Loan materials may not be placed on reserve.
  • Book renewals may be requested electronically through ILLiad by selecting View/Renew Checked Out Items. Please request the renewal two days before the item is due. Please note that you are requesting a renewal - the owning library will decide whether or not to renew the item.
  • Items specified NO RENEWAL cannot be renewed and must be returned by the due date.


How do I request a renewal?

Log in to ILLiad and then choose the button View/Renew Checked Out Items. Please note that you are requesting a renewal, not renewing your book. It is the prerogative of the owning library to determine whether or not a renewal will be granted.


Where do I return ILL materials?

All items borrowed through ILL should be returned to the Circulation Desk by the due date.


Are there copyright restrictions?

Library patrons are not permitted to sell items obtained via ILL, nor are they permitted to put ILL items on course reserve. Here's the legalese:

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship or research." If a user makes a request for or later uses, a photocopy or reproduction in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

For comprehensive information, see the Copyright & Fair Use site maintained by Stanford University Libraries.


May I borrow materials from the Adams County Public Library?

Yes! Gettysburg College students may use their student ID card to check out books from the Adams County Public Library - you need not use Interlibrary Loan.


Why don't I see all my older requests when I look at my request history?

From time to time we purge older records from ILLiad. Our policy is to keep requests online for several years in order to comply with record keeping requirements of the copyright law.